We are currently configuring the JIRA integration.
When I try to run the /BTI/TE_INTEG_POLL or the /BTI/TE_INTEG_SEND – I am getting the following error:
“Connection failed for integration system [x] on port [x]”
What is this error, and how do we mitigate it?
Also see SLG1 logs for program and error type
This logging requires some configuration in the Domain Controller:
Go to SE16 > table /BTI/TE_INT_SYST and define the correct RFC_Destination and INT_PORT.
This port description derives from the HTTP RFC destination created for this integration.
For an integrated HTTP call from SAP to a target ITSM tool you need to define the username and password from the tool for service access, this user requires authorizations too, and activate SSL security.